Help center

Frequently asked questions

Clear answers for ordering, product care, shipping and partnerships.

Where does VEXA Living ship?

The storefront is prepared for domestic and international shipping rules. Final zones and rates can be connected through your commerce backend.

Are products covered by warranty?

Most VEXA products include a limited warranty against manufacturing defects when used as intended.

Can I buy wholesale?

Yes. Retailers, interior studios and corporate gifting teams can contact the wholesale team through the contact page.

Are the products sustainable?

VEXA prioritizes durable materials, refillable formats where practical and packaging designed to reduce waste.

How do returns work?

Unused products in original packaging can be configured for a standard return window through your commerce policy.